Who can order from WeedRaven?

We are dedicated to responsible consumption and enjoyment of our products. You must
be at least 19 years of age to order from WeedRaven. We will need to verify your age
when your register.

How do I place an order?

You can place an order via our website shopping cart, select your products, add to cart,
checkout, pay – and your order is on its way.
You can also place an order by phone. One of our team members will record your order
process it and answer any and all questions you may have. Please have your username
ready when calling.

Is there a minimum order amount?

The minimum order is set at $70. However, we are all humans and strive to have an
individual approach to each of our customers. At our discretion, the minimum purchase
amount may be altered.

Can I change or cancel my order?

If you’ve already submitted your order and need to edit it, please contact us at
orders@weedraven.com or by phone. Please have your order number ready. If you
need to cancel your order, and it hasn’t been shipped yet, please contact us as soon as
possible.

What are your delivery methods?

If you are within our delivery boundary, a courier employed by us will deliver you order
to you the same day. If you are located outside our same-day boundary we will ship
your order via CanadaPost or Purolator.

How will my package look like when it arrives?

We value your privacy and understand that a certain stigma still exists, despite the
legalization. Our product will be delivered in a discreet, smell-proof package without any
identifying markings on the envelope.

My tracking number has not updated in a while

If you chose to ship with Canada Post, there is very little we can do other than wait. We
have no control the inner workings of CanadaPost. We sincerely hope that they step
their game up. If you chose to ship via Purolator, please get in touch with us ASAP for an
update.

Is there Free Shipping?

Orders over 100$ are eligible for free shipping within our delivery boundaries. Orders
over 200$ are eligible for free shipping with CanadaPost.

What methods of payment do you accept?

At this moment, we accept payment vie Interac E-transfer, cold hard cash, and various
cryptocurrencies. You have an option to choose any of these at the time of your order.

What about plastic?

We do not accept credit or debit cards at this time. Subject to change in the near future.

Refund and exchange

We do not offer refunds. Only exchange and store credit is given at our discretion, at a
situation by situation basis. If you are not satisfied with your order, please contact us at
your earliest convenience by phone or at orders@weedraven.com